Sloane Toyota of Glenside
503 North Easton Road
Glenside, Pennsylvania 19038
Sales: 215-885-5400
Service: 215-885-5402
Parts: 215-885-5406

Here is an interesting piece of incidence that happended to me today. I would like to share this on blog and other complaint boards as much as possible. This is an incident at Glenside toyota, pennsylvania. (Sloane toyota). I have a toyota avalon with 60K miles on it. It simply got broke few days back, i called up a local mechanic and got to know that the hose pipe of the car is broken and basically the car was under recall because of that. So far so good. I got my car towed and told the dealer that the engine mount is in the trunk of the car along with some bolts. Later in the evening when he fixed the car, he called me up saying that your car is fixed but the engine mount is missing. I told him to look again as i knew very well where i had put it in the trunk. He simply denied. What went worse is that when i reached there and tried to explain him that the engine mount was put in the trunk only and it definitely has got misplaced he came saying that you shouldn't have opend the parts of the car. I have no issues with his argument but the matter of fact remains about the unethical practices of these dealers who i don' t understand why are playing such petty tricks to consumers like us. This incident has taken away all my trust on the dealers. I don't get a single reason why should i contact the dealer first to get the car fixed. I felt like getting robbed by this crooked toyota dealer who simply on my face denied having the part in the trunk of the car. This raises many questions in my mind regarding the trust on these dealers and I am sharing this for the benefit of any body who is reading this that no matter what you do or how careful you are, if the dealer practices go unethical, then only lord save toyota.

supragya mishra

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