Prime Toyota of Saco
783 Portland Road
Saco, Maine 04072
Sales: 888-674-6809
Parts and Service: 888-674-6811
sales@primetoyotanorth.com
service@primetoyotanorth.com
parts@primetoyotanorth.com
We purchased a RAV4 from this dealership. Today, three years later, the drivers side door is rusting badly -- even the service manager acknowledged it was excessive and unusual. We were told Toyota's rust through warranty expired a year ago and that the dealership would not do anything to help us repair the rust -- other than sending us to their body shop. The rust is clearly a manufacturing defect -- one I might shrug off in a lesser car.
Complaint filed with Toyota. Toyota Response: We have not yet had a response from Toyota.
Additional Comments: We bought a Toyota (and paid a premium price) because of the automakers reputation. Based on our experience, I'd say that reputation is undeserved and I can't say we'd buy another.
John Gold