Power Toyota Scion Irvine
9101 Research Drive
Irvine, California 92618
Phone: 949-287-8766
Sales: 949-585-6888
sales@powertoyotairvine.com
service@powertoyotairvine.com
parts@powertoyotairvine.com
Refused to replace a part that was broken on a car that was only one year old. After describing the problem, I was laughed at by the customer satisfaction manager and told to buy a car from a different manufacturer next time. All I can say is stay from Toyota, so many little things have gone wrong that it has been to the dealer numerous times and has become a big waste of time to own.
Complaint filed with Toyota. Toyota Response: After calling Toyota Corporate they simply said they filed a report but that if the dealer wouldn't fix a problem under warranty I would have to try another dealer and see if they would help. If you have a problem with a Toyota dealer, and you very probably will, do not expect Toyota Motor Sales to assist you in any meaningful way. You are on your own.
If you don't have time to waste bringing your car to the dealer for numerous repairs, don't buy a Toyota.
Tom Smith